"In July 2019 we made the decision to switch IT support companies. Within hours Tecnic Group were able to demonstrate the standard of support we should expect. When an IT crisis occurred, Josh and his extended network of IT gurus were on to the problem immediately. They worked on the problem late into the evening and over a weekend to ensure our systems were back up and running, with no loss of data, no security breach and minimal downtime. We have gone from strength to strength in terms of our compliance with the Australian Digital Health Strategy, not only in terms of server security, IT hardware and software management, but also in a greater understanding of what is required under the MyHealth legislation as an independent healthcare provider since contracting Tecnic Group for our IT support."