MSP Plans Built for Your Business
Flexible IT support, security, and backup, tailored to suit your business and aligned with industry best practice.
Bronze Plan
Essential IT protection for small teams
Support
- Unified Monitoring
- Unlimited Remote Support
- Emergency Onsite Support
- 9–5 Onsite Support
Endpoint Security Products
- Managed Anti-Virus
- Endpoint Detection & Response (EDR)
- Ransomware Detection
Cyber Security Protection
- 24/7 Managed Detection & Response
Network Operations Centre
- Remote Monitoring & Alerting
- Patch Management (OS + 3rd party software)
- Phone System Management
- Advanced Software Management
Data Backup
- Server / SharePoint Backup (1 server, 500GB)
- Email Backup
- Workstation File/Folder Backup (100GB per workstation)
Project Services
- At discounted rate
Cloud Services
- Office 365 License
Silver Plan
All of Bronze, plus:
Support
- Unified Monitoring
- Unlimited Remote Support
- Emergency Onsite Support
- 9–5 Onsite Support
Endpoint Security Products
- Managed Anti-Virus
- Endpoint Detection & Response (EDR)
- Ransomware Detection
Cyber Security Protection
- 24/7 Managed Detection & Response
Network Operations Centre
- Remote Monitoring & Alerting
- Patch Management (OS + 3rd party software)
- Phone System Management
- Advanced Software Management
Data Backup
- Server / SharePoint Backup (1 server, 500GB)
- Email Backup
- Workstation File/Folder Backup (100GB per workstation)
Project Services
- At discounted rate
Cloud Services
- Office 365 License
Gold Plan
All of Silver, plus:
Support
- Unified Monitoring
- Unlimited Remote Support
- Emergency Onsite Support
- 9–5 Onsite Support
Endpoint Security Products
- Managed Anti-Virus
- Endpoint Detection & Response (EDR)
- Ransomware Detection
Cyber Security Protection
- 24/7 Managed Detection & Response
Network Operations Centre
- Remote Monitoring & Alerting
- Patch Management (OS + 3rd party software)
- Phone System Management
- Advanced Software Management
Data Backup
- Server / SharePoint Backup (1 server, 500GB)
- Email Backup
- Workstation File/Folder Backup (100GB per workstation)
Project Services
- At discounted rate
Cloud Services
- Office 365 License
Platinum Plan
All of Gold, plus:
Support
- Unified Monitoring
- Unlimited Remote Support
- Emergency Onsite Support
- 9–5 Onsite Support
Endpoint Security Products
- Managed Anti-Virus
- Endpoint Detection & Response (EDR)
- Ransomware Detection
Cyber Security Protection
- 24/7 Managed Detection & Response
Network Operations Centre
- Remote Monitoring & Alerting
- Patch Management (OS + 3rd party software)
- Phone System Management
- Advanced Software Management
Data Backup
- Server / SharePoint Backup (1 server, 500GB)
- Email Backup
- Workstation File/Folder Backup (100GB per workstation)
Project Services
- At discounted rate
Cloud Services
- Office 365 License
"In July 2019 we made the decision to switch IT support companies. Within hours Tecnic Group were able to demonstrate the standard of support we should expect. When an IT crisis occurred, Josh and his extended network of IT gurus were on to the problem immediately. They worked on the problem late into the evening and over a weekend to ensure our systems were back up and running, with no loss of data, no security breach and minimal downtime. We have gone from strength to strength in terms of our compliance with the Australian Digital Health Strategy, not only in terms of server security, IT hardware and software management, but also in a greater understanding of what is required under the MyHealth legislation as an independent healthcare provider since contracting Tecnic Group for our IT support."

“We recently switched to Tecnic group for our IT support and couldn’t be any more happier. Josh is very knowledgeable, professional and easy to deal with. Whenever we’ve had an issue, the turnaround time to resolve it has always been in a timely manner.”

“Tecnic Group have excellent knowledge in everything related to IT, providing prompt efficient service and support to our company. The reassurance of a remote backup is invaluable to any business. I would highly recommend this company for your IT support needs.”


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Ready for Reliable IT Support?
From cybersecurity to cloud and helpdesk — we’ll tailor a solution that works for your business.