The types of personal information we may collect from you includes (but is not limited to): your name, postal address, email address, phone number(s), your opinions on our products and details of, for example, your coffee bean orders, or your response to our blog or other voluntary exchanges of communications.
WAYS WE COLLECT INFORMATION
We may collect personal information from you when you:
Place an order
Subscribe to email lists
Subscribe to our blog
Contact us electronically or via phone
Submit product reviews
Participate in promotions
Interact with us via Social Media (Facebook or Instagram).
We may also collect your personal information from third parties. This may include (but is not limited to):
Law enforcement agencies and other government entities
Payment service providers
Someone duly authorised to act on your behalf
Market research service providers
Your referees and/or previous employers, where you have applied for employment with us.
Your personal information will only be collected from third parties if it is unreasonable or impractical to collect that personal information from you directly.
HOW WE MIGHT USE YOUR INFORMATION
We may use your personal information for a number of purposes, including the following:
Registering, setting up and managing customer accounts
Processing transactions and fulfilling orders for products
Responding to your questions, comments and requests and to otherwise provide customer services to administer promotions, surveys and competitions
Carrying out market research and product analysis and development
Marketing our products and services and providing you with information and updates, such as newsletters or offers of promotional events or opportunities (such as competitions or surveys) that you may be interested in
The prevention of fraud and/or identifying and investigating any suspicious use of our Website
Assessing and processing employment applications and conducting due diligence as part of pre-employment screening
For our internal business and management processes, for example, accounting or auditing purposes